We will issue an exchange for any type of product that is returned in an unused, sellable and intact condition, in its original packaging. The product has to be returned to us within 3 days of the delivery date. Missing out on items, wrong order or excess charges must be reported to us within 24 hours of delivery together with an unboxing video of the parcel. We only offer exchange; we do not offer any refunds or any type of credits.

Only products bought exclusively from the Kripaa Glamour’s site can be returned back to us. We will certainly not accept returns of products bought from any other third-party websites or physical stores. Please write to us at contactus@kripaaglam.com with complete details in order to process your return request.

Please allow 1 to 2 weeks for your return to be processed, it will need to be vetted by our customer service team. You will receive a phone call or an email once your return is processed.

• All returned products have to be accompanied with a copy of the original invoice.
• Please make sure to shoot a video of your unboxing the product and share with us in case of discrepancy.
• Each item can only be exchanged once.
• Shipping costs will not be refunded.
• All gifts or promotional products received with your purchase must be returned with your order.
• All items bought on sale are final – we cannot offer any returns or exchanges on sale products.

If the return complies with our return and exchange policy, you will be eligible to exchange the product for a product of the same or lesser value. We will not refund the difference. In case that the items exceed the original value, you will be required to pay the difference.

Please note: Although we have tried to precisely show the actual color of the products, there may be a minor variation based on the operating system you are using.

Contact us at contactus@kripaaglam.com for questions related to refunds and returns.